Shipping & Order Process

Order Process & Shipping

Order Process:

  1. Choose and Submit Your Order
  2. Complete Payment
  3. Order Confirmation
    • We will confirm your order details, such as size, delivery address, etc.
  4. Quality Check (QC) Pics
    • If you have selected this paid service, we will provide QC pics via WhatsApp/Email.
  5. Shipping Confirmation
    • After you confirm the size, delivery information, and QC pics, your order will be shipped out.
  6. Tracking Information
    • We will provide the tracking number approximately 5-7 business days after your confirmation.
    • You can check the tracking status through our customer service or on our Tracking Page.

Shipping and Delivery:

  • We ship our sneakers from China and deliver globally via DHL, DPD, or EMS.
  • In rare cases where express delivery cannot reach or due to customs issues, the delivery will be made by EUB.

Delivery Time:

  • Generally, it takes 7-15 business days to deliver after the sneakers are shipped.
  • We conduct strict quality control on your goods and ensure proper packing before shipping.
  • Most orders are shipped within 24 hours if in stock.
  • Due to the coronavirus (COVID-19) and traffic controls in some areas, the shipping time may extend to 10-30 days.

Friendly Notice:

  • If you don’t receive your tracking number within 7 days after placing your order, please check your spam folder. If it's not there, contact us directly.

For any queries or further assistance, feel free to reach out to our Customer Service at: